FOI complaints

Our office can consider complaints to the Ombudsman about how Ahpra handled a Freedom of Information (FOI) request.

The role of Freedom of Information (FOI) requests

By law, everyone has the right to request access to information held by the Australian Health Practitioner Regulation Agency (Ahpra), its management committee and the National Boards.

People often make an FOI request to Ahpra if they would like to see what information was considered when a regulatory decision was made by Ahpra or a National Board.

FOI complaints to the Ombudsman

Our office can consider complaints to the Ombudsman about how Ahpra handled an FOI request.

Common complaints considered by the Ombudsman include:

  • failure to advise a person of their right to make an FOI request
  • unreasonable delays in communicating with applicants
  • lack of clarity or transparency about the FOI decision-making process.
  • Ombudsman complaints

    Find out more about the type of complaints received by the Ombudsman.

  • FOI review

    Find out more about the Commissioner's FOI review powers.

  • FOI review process

    Find out more about what you can expect when applying for a review of Ahpra’s FOI decision by the Commissioner.

Make a complaint

Make a complaint to the Ombudsman about how Ahpra handled an FOI request.

A book lays open on a table

FOI reviews by the Commissioner

Our office can also conduct independent reviews of Ahpra's FOI decisions.

Applying for a review of an FOI decision must be made to the Commissioner (not the Ombudsman).

The Commissioner can consider Ahpra’s decision about an FOI request and decide to either:

  • affirm the decision

  • vary the decision

  • set aside the decision and make a fresh decision.

Apply for FOI review

Can’t find what you’re looking for? Give us a call on 1300 795 265