Social media

What we expect of our social community

Our social media pages are a place for the community to follow our updates, get the latest news and engage with our office. Everyone should feel welcome, respected and safe.

We actively moderate our social media pages and content to remove any inappropriate engagement or content. When engaging with our social media profiles, please:

• use appropriate and considerate language
• do not make abusive, disparaging, threatening, defamatory or offensive remarks
• do not make inaccurate or misleading comments
• do not provide any medical advice
• do not make any negative comments in relation to any group based on age, gender, sexual preference, religion, race, ethnicity, nationality or disability
• do not post images, gifs or videos that belong to others. Note that any infringement on a third party’s copyright, trademark or intellectual property is prohibited and your sole responsibility
• do not post images of others without their expressed permission
• do not solicit business or clients through our social media pages
• do not share any links, downloads or material that may cause security issues
• do not post multiple versions of the same view
• do not make excessive postings on the same issue
• do not make comments irrelevant to the topic being discussed
• do not make unproven or unsupported accusations against individuals or organisations
• do not share any information or correspondence that is currently being considered by our office or an entity that we have oversight over
• do not identity matters that are currently the subject of legal proceedings or would break a court’s non-publication order
• do not share any off-topic, unrelated or spam content to our page
• do not impersonate or falsely represent another person.

If any engagement breaches these terms of use, we reserve the right (where our social media channel allows) to remove this engagement. Repeated breaches of these guidelines may result in an individual being blocked or reported to the social media platform and other authorities at our discretion. This may include law enforcement if necessary.

Whilst we take every effort to moderate the content on our social media profiles, there will be times that we are unable to act or remove any offending content outside of business hours. Any content from other individuals or groups on our social media channels including but not limited to comments, messages, photos and videos does not represent an endorsement by our office.

If you see anything that concerns you on our social media, including any information shared or actions taken by our staff, please contact us by email, phone or via our webform.